
FAQ
Questions? Find answers here!
What sets you apart from other providers?
We're not just an online shop; we have a chef's heart. Here you'll find high-quality products from well-known brands, as well as small, unique German manufacturers. And on top of that, we offer our own brand: Cheflife. We ensure that you not only get standard accessories, but also discover true highlights for your professional kitchen.
Why are you the right address for me?
Because we know what you need. We scour the market for the latest gadgets in professional kitchens and bring you exactly the tools you really want: from innovative knives and colorful tweezers to finger palettes and noodle spoons. With us, you can rely on quality and style to go hand in hand.
How do I order from you and what payment options do I have?
You can order conveniently through our online shop. You can pay with traditional methods, including PayPal, credit card, and instant bank transfer. Whatever works best for you. We want to make shopping as hassle-free as possible so you can quickly get back to cooking.
How does shipping work and how long does it take until I receive my order?
We ship our goods directly from our warehouse in Germany. Your order will usually arrive within a few business days. You can find the exact shipping costs or possible free delivery options in our checkout – so you always have an overview.
Can I return or exchange products if I don't like something?
Sure! With us, you have a 100-day return policy. The important thing is that everything is unused and in its original packaging. We want you to be happy, so we make the return process as easy as possible.